The Muster site is nestled in the Amamoor Creek State Forest and attracts audiences of all ages and abilities. Venues in the entertainment precinct are connected with paths suitable for wheelchair and pram use. The Hill stage has two purpose built concrete viewing platforms for wheelchair users and their carers. Inside venues have designated areas for easy access and clear stage visibility. Accessible toilets are located within the festival precinct.
A designated area is available solely for people who have a Government-issued disability parking permit, along with their carers. Accessible toilet and shower facilities are provided exclusively for use by those staying in this camping area. Powered sites will be available at a cost of $150 per site. Email firstname.lastname@example.org to enquire about availability and booking a site. Please note, these sites are limited and can fill up quickly. , for more information please contact the Muster office.
Shuttle Buses to festival precinct
Free buses with access for mobility aids are provided to transport patrons from the campgrounds to the festival entrance. Shuttle buses run on a loop throughout the 4 main days of the festival.
A dedicated disability shuttle bus will operate this year from the disability campground and the front gate disabled carpark and campgrounds if required.
There are 2 designated disabled parking areas available:
1 – Festival Precinct Disabled Parking. This is located at the bus turnaround. Parking at the festival disabled car park is limited and will be reserved for high dependency or wheelchairs.
2 – Front Gate Disabled Parking. Located near front gate on Amamoor Creek Road. Our disabled shuttle bus will transport patrons directly to the festival gate from this parking space. If you have a disabled permit and you are camped anywhere on site rather than drive to a disabled parking area the bus can be called for a collection. (Details will be provided at the event.)
Please note that the disable parking space at the crowbar is no longer available for safety reasons.
Government-issued disability parking permits must be clearly displayed on the vehicles dashboard whilst parked in the disabled parking areas. Vehicles not displaying a valid parking permit will be towed away at the owner’s expense.
Companion Card holders can apply for one (1) complimentary ticket for their carer – There will be a limited number available, please refer to the information in our ticketing section further below.
Registered Assistance Animals with their approved handlers are welcome in our campgrounds & in the festival precinct. Handlers must be able to produce their approved Handler Identity Card and animals must be wearing their identifying coat/harness and displaying their approved badge or tag.
What is an assistance dog?
They must have completed a The Public Access Test (PAT). This establishes a minimum standard for guide, hearing and assistance dogs to be certified under the Guide, Hearing and Assistance Dogs Act 2009 (the Act).
Trained dogs become certified when they:
- perform identifiable physical tasks or behaviours to assist a person with a disability to reduce their need for support.
- have passed a PAT conducted by an approved trainer or training institution within 7 days of certification and prior to requesting a handler identity card.
- are not a restricted breed under the Animal Management (Cats and Dogs) Act 2008 (PDF)
- are de-sexed and vaccinated.
- have not been declared a dangerous dog under a local law.
Dogs must also undergo regular skill updating and testing to make sure they stay safe and effective in public places and public passenger vehicles. All assistance dogs must be restrained at all times.
This policy applies from the 1st of August, 2024.